Contact Us

Got a question about something you've read on go-on-gold.co.uk, spotted an outdated detail, or want to suggest a casino not on Gamstop we haven't covered yet? This page explains how to get in touch and what to expect when you do.

What we can help with

We cover casinos not on Gamstop, non Gamstop slots, betting sites not on Gamstop and everything around how these sites operate for UK players. If your query falls into one of the areas below, reaching out is worthwhile:

• Corrections to bonus terms, offer details or ratings on any of the brands we list
• Suggestions for new non Gamstop casinos we should research and review
• Feedback on how we rate and rank sites, including our comparison methodology
• General questions about how self-exclusion, GAMSTOP or payment methods work on these platforms
• Reports of broken links, outdated information or anything that reads inaccurately

For background on how the platform came together and what drives our approach, our About Us page covers that in more detail. If you're after the full rundown of the sites we rank, the Non Gamstop Casinos UK 2026 guide is the place to start.

Before you write in

A lot of the questions we get are already answered elsewhere on the site, so it's worth a quick check first:

1. Bonus terms and wagering conditions are listed alongside each offer on our main rankings page, not repeated in full on every page
2. General guidance on gambling responsibly, including where to find independent support tools, sits on our Responsible Gambling page
3. Site rules, disclaimers and how we handle affiliate relationships are set out in our Terms and Conditions

A note on independence and how we're funded

Non Gamstop Casinos may earn commission when a reader clicks through to a casino and signs up. This is standard for a comparison site and it does not affect how we rate or rank operators — a brand's position in our tables reflects our own research, not what it pays us. If you ever think a review reads more like an advert than an honest assessment, tell us. That's exactly the kind of feedback we act on.

What we can't do

We're an independent review and comparison resource, not a casino operator, a payment processor or a regulator. That means a few things are outside what we can help with directly:

• We can't process deposits, withdrawals, account verification or bonus claims — those need to go through the casino itself
• We can't intervene in a dispute between a player and an operator, though we're happy to hear about your experience for our own research
• We can't offer financial, legal or gambling-harm advice tailored to your personal situation

If you're dealing with an unresolved issue with a specific casino, its own support team or its listed dispute resolution service is the right first point of contact. If you're concerned about the amount you're spending on gambling, our Responsible Gambling page lists where to find independent support.

Get in touch

Use the contact details or form provided elsewhere on this site to send us your question, correction or suggestion. We read everything that comes in, though as an independent review team we can't guarantee a reply to every message — priority goes to factual corrections and reports that affect what other readers see on the page.